Archive for January, 2009

Managing Others Leading By Example

Wednesday, January 21st, 2009

I’ve written a couple of articles that in some way relate to managing other people, and there are two reasons for this:

  1. Managing other people is seen as the next step in almost all career paths.
  2. Managing other people is one of the hardest skills to master.

In other words, you can never read enough about effectively managing other people. It’s in this line of thinking that I’m going to share with you one of the most important pieces of advice I can give: Lead by example.

Sounds simple enough, but you’d be surprised how often we do something that sends a bad message to our team. Here are three ways that you can send a good message to your team, and consequently make yourself a better team leader.

  • First to arrive, Last to leave – In general, you should be the first one to arrive out of your team to work and the last one to leave. This sets a great example for the rest of your team as to the level of your commitment not only to your project but to them. It will really help to set a good work pace, as they can see you working right when they get in up until they leave. Now, this does not always have to apply. For example, if one of your team members needs to work overnight on something, you don’t have to stay with them. However, when you can, you should try to follow this tip.
  • Don’t take “Sick” time – Now before you light the torches, let me explain. It’s perfectly fine to take a day off if you actually are sick. What I’m referring to is “Sick” days off, where you might be taking it for another reason (don’t even try to tell me you have never taken one). While in itself this is unacceptable, when you begin to be responsible for others it becomes even more so. You don’t have the liberty of not caring for a day, as people’s jobs could depend on you. What if you’re not there to answer a question and work stops? What if you miss a deadline because of that? This domino effect only gets worse, and it is something you need to think about before you call off.
  • The “Bad mouthing” ends – This might be the single most important point of the three. When you are in charge, you need to keep morale as high as you can. This means that “Bad mouthing” other co-workers or your project pretty much ends. Think of it this way: If your manager starts talking about how awful your project is, what are you going to think? If they can’t handle it, how should you be able to? This also applies to your co-workers, especially any on your team. You should never rag on them, so to speak. Your team will take their cues from you, and you need to set a good example. They most likely need to work with these people, and you want that to go smoothly without anybody having any preconceived notions.

Your team performing better can only help you out in the long run. It’s a boon not only to your current project’s success, but to the success of your career as well.

Kevin Augustine is the administrator for Workplace Life – Where Every Cubicle Has a Window. Visit us for helpful articles on common Microsoft Office software such as Microsoft Word and Excel. We also have articles on career management, surviving in the office, professional email tips, and bits of humor to lighten up your day.

Managing Miscommunication – Asking The Agreement Question(tm)

Saturday, January 17th, 2009

A man and woman were trying to move a couch in their home one fine morning, and were not meeting with much success. With mounting frustration in her voice, the woman said “Honey, I don’t think we are ever going to get this couch out of the living room.” To which he responded, “Out of the living room? I thought we were trying to get it into the living room!”

Many people, myself included, have written and talked about how to handle and resolve conflicts in a relationship. While that is all well and good, what about preventing them in the first place?

I’ve worked with many couples who have had a discussion about what to do about something and thought they were in agreement. Then one of them acted on those thoughts, only to find out that the other person thought just the opposite was agreed upon. This can create a nice breeding ground for a big fight.

This is where what I have come call the AWIA Approach comes in handy. AWIA stands for Are We In Agreement?

The idea is to end conversations with the question “Are We In Agreement?” As I have had couples practice this one, and as I’ve used it in my own little laboratory at home, I’ve found that many times couples think they are in agreement when they are not. Asking the AWIA question cuts through any miscommunication and can cut off any future misunderstanding and conflict.

So give it a try. End the next few conversations with “Are We In Agreement” and see if you like the results.

Jeff Herrring, MS, LMFT is a marriage and family therapist, relationship coach, speaker and nationally syndicated relationship columnist, and founder and CEO of http://www.SecretsofGreatrelationships.com.

You can email Jeff at jeff@jeffherring.com and sign up for his free internet newsletter “Great Relationships Tip of the Week” on his website at http://www.SecretsofGreatRelationships.com